146: WACUBO Live — Outgoing Regional Presidents on the "Education Trust" and Innovation on Campus

This week we have the first in our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the current regional association presidents in which they share their valuable insights in innovation, change, service, and the state of education in their regions. 

145: Engaging in Failure and Creativity with First American's Chad Wiedenhofer

How do you get people to engage in a conversation around failure? According to our guest, “you can see in organizations where iteration and the failure that might come with it is accepted as something that can be positive, and something that can help us get to the destination we’re trying to get to.” Creating a culture of iteration, and adapting toward a state in which you see failure as growth is a challenge, but one worth taking. SVP of First American Education Finance Chad Wiedenhofer joins us today to talk about iteration and growth.

143: Uncovering the Unknown Unknowns — A Systematic Approach to Institutional Risk Management with Janice Abraham

Within the context of academic structures, a robust discussion of risk today must include not just cooperation between academics and administration, but collaboration in preparing for risk scenarios. All this is on the table in this wide ranging conversation with our very special guest, Janice Abraham, president and CEO of United Educators.

142: Managing for the Future while Solving Problems of Today with Bentley University President Gloria Larson

At this year’s EACUBO Annual Workshop in Boston, Howard Teibel shared the stage with Bentley University President Gloria Larson in a conversation titled Building and Supporting your Leadership Team that centered on how leadership teams communicate their shared vision for success across the institution. This week, we have a follow-up conversation between President Larson and Howard Teibel in which they share their observations and reflections.

140: Small Initiatives Set the Course for Big Change

This week on the show, Gail Gregory joins Pete Wright to share the experience of UMass Lowell and their effort to transform the institution, one tiny initiative at a time. Gregory and UMass Lowell’s Lauren Turner published the story of that journey in the Winter 2015-16 edition of CUPA-HR’s Higher Education Workplace magazine.

139: Taking Risks, Releasing Control, and Strategic Planning with Valparaiso U. President Mark Heckler

Mark Heckler has served as president of Valparaiso University since 2008. In his tenure so far, the institution has achieved some notable wins: expanded facilities, expanded academic programs and a five-year campaign achieving the largest fundraising goal ever achieved by a Lutheran University. Today, Dr. Heckler is overseeing the implementation of the most expansive and comprehensive strategic plan in the university’s 150-year history.

138: The Toughest Job — NACUBO 2016 Student Financial Services Conference

When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of these questions are challenging for you to answer, don’t worry, you’re not alone.

136: CMCI — Launching the First New College at CU Boulder in 53 Years

University of Colorado at Boulder is launching the first new college on campus in over 53 years. This is the beginning of an exciting period for the institution, one of building, creating, and supporting growth through bold academic and administrative leadership. What does it take to bring teams together, especially after a period of uncertainty?

135: Building a Stronger Student and the Hidden Value in Online Learning with StraighterLine CEO Burck Smith

This week, we welcome Burck Smith to the show to introduce us to the StraighterLine approach to alternative credit pathways, and to outline why it’s a good fit in the broader higher education ecosystem. In our on-going conversation around the value of transfers, StraighterLine demonstrates an interesting and innovative approach to building capable students online.

134: Revitalizing the 2-year to 4-year Transfer Process, Massive Opportunity in Higher Education

This week on Navigating Change, we're talking about the 2-year to 4-year transfer system and the increasing impact on the 4-year colleges, and an increased sense of ownership by these schools that this is not a “Community College Problem” alone.

133: Using Data to Spur Innovation, Support Strategy with Delaware State's Teresa Hardee

What does sustainability look like? That’s the question at hand on the show this week, as we navigate the waters of innovation and decision making through strategic use of data. Dr. Teresa Hardee, CFO and CBO at Delaware State University, joins us to share her institution’s story of breaking down silos, encouraging institution-wide participation, and creating a culture of transparency around the numbers.

132: Pushing the Boundaries of Innovation with Xavier U. Provost Scott Chadwick

Today on Navigating Change, Provost and Chief Academic Officer Scott Chadwick joins us to share the story of the Center for Innovation at Xavier, some of its recent successes, and his journey to understand Xavier by assessing the people, mission, and capabilities of the university as they continue to grow leaders through innovation, creativity, and inclusivity.

130: Practice what we Teach for Smarter Operations with Unimarket CEO Peter Kane

That institutions practice extensively in their own operations, that which they teach in the classroom, has proved to be a challenge in higher education. When we run into internal operational challenges, can we honestly say that we’re as adaptable as we like to think we are?

129: Futurist Bryan Alexander Measures Transformative Forces on our Higher Ed Horizons

This week on Navigating Change we invite writer, speaker, and teacher, Bryan Alexander, to join us and talk about the evolution of higher education. As a futurist, Bryan navigates trends in the field, particularly assessing the impact of technology in and around the classroom.

127: Fractions of Change

Arguably the most challenging part of any change process is rallying the support of the people around you to join you on your way. This week on the show, we present Howard Teibel’s model for approaching any population you’re trying to influence in a specific direction.