129: Futurist Bryan Alexander Measures Transformative Forces on our Higher Ed Horizons

This week on Navigating Change we invite writer, speaker, and teacher, Bryan Alexander, to join us and talk about the evolution of higher education. As a futurist, Bryan navigates trends in the field, particularly assessing the impact of technology in and around the classroom.

127: 1/6 — 2/3 — 1/6

Arguably the most challenging part of any change process is rallying the support of the people around you to join you on your way. This week on the show, we present Howard Teibel’s model for approaching any population you’re trying to influence in a specific direction. No, this isn’t about re-programming or hypnosis, though that would certainly be easier, even if ethically challenged. This model is for you — the change agent — a method of reframing your audience, of refocusing your efforts, and of driving the support of your most valuable supporters while not being distracted by those who don’t.

Links & Notes

125: Moving In — The value of the internal change agent with Benchmark’s Christian Recknagel

Christian Recknagel, VP Leadership and Culture, Benchmark Construction

Christian Recknagel, VP Leadership and Culture, Benchmark Construction

When you’re on the outside, observing teams in action, you have the benefit of the unique perspective to offer insights that lead to real change. This is the benefit of the consultative model, and of teams engaging in external support to help lead change efforts. But what happens when you move from the outside in? How do you inspire the same to motivation to change in your teams once you, too, are part of the culture of the institution?

This week on Navigating Change we’re talking to Christian Recknagel about his work at Benchmark Construction. Christian moved from his role as lead consultant at E4 Consulting to internal change management lead at Benchmark, and faces the challenge of innovating from the inside out every day. 

About Christian Recknagel

Christian began his career in Leadership and High Performance Cultures with Holt Learning in New York City in 1997.  He was able to get his fingers in all elements of program design, delivery, facilitation, client relationship management, sales proposal development, and resource development.  In 1999, Christian took the risk to become an independent contractor, working in partnership with 3-7 larger firms and developing his own clientele.  His work evolved from “off the shelf” skills training to executive coaching, executive team performance, culture change initiatives and envisioned future creation, which is how he got to know Benchmark.  He was the lead consultant supporting Benchmark’s strategic planning process and supported the executive team and their leadership and team performance.  After almost 20 years of working with hundreds of leaders and their organizations, Christian felt compelled to join Benchmark and support its ambitious goals for the future as Vice President of Leadership and Culture.

123: Reflections on volunteer leadership, engagement & becoming an instrument of inspiration

We’re back and settled into our post-EACUBO rhythm, so this week we thought we’d take a few minutes to reflect on lessons learned, lessons (hopefully!) taught, and leave you with some insights on the value of volunteer leadership. The big question: How do we engage the people we’re calling on as volunteers to marshal their energy, enthusiasm, and trust to get them to help us move our institutions forward? From boards to academic teams, this challenge cuts across leadership and calls on us to be at our most clear and creative. 

We continue to learn much from our experience with these business officers and EACUBO 2015 was no different. The truth is, we are not alone. And as difficult as it may be to face our financial challenges, we can take some solace that we’re all learning these new lessons and skills together. 

122: Live from EACUBO 2015 — Gregg Goldman and Dave Button on Common Interests, Common Challenges of CBOs

This week on Navigating Change we're once again recording live from the Cheers Lounge at the EACUBO Annual Meeting in Philadelphia. Howard Teibel hosts a conversation this week with two esteemed guests: Gregg Goldman, SVP and CFO at The University of Arizona and Chair of NACUBO, and Dave Button, CBO at University of Regina in Saskatchewan and past president of CAUBO. Each brings a unique perspective on the state of CBO readiness for complexity in the coming year, and they uncover a series of fascinating parallels in the state of higher eduction between the US and Canada.

Dave Button, CBO, University of Regina; CAUBO Past President

Dave Button, CBO, University of Regina; CAUBO Past President

Gregg Goldman, SVP & CFO, Arizona State University; NACUBO Chair

Gregg Goldman, SVP & CFO, Arizona State University; NACUBO Chair

118: Building the Organization you Want with NACUBO's Sue Menditto at the 2015 Planning and Budgeting Forum

On September 28th the NACUBO 2015 Planning and Budgeting Forum kicks off in Austin, Texas and today Sue Menditto — NAUCBO’s director of accounting policy — joins us to help us gear up for the conference with a discussion about crafting the organization you really want.


117: Manu Narayan brings artful insight to board leadership at Carnegie Mellon

This week on Navigating Change we welcome Manu Narayan to the show. Manu is a truly renaissance man. He’s an actor of stage and screen. He’s an accomplished musician. He’s a writer and producer. And for all his professional creative talents, he joins us to discuss his role of Young Alumni trustee on the board of Carnegie Mellon University.

116: The Five Unbelievable Things You Don't Know are Broken in your Leadership Teams!

Hard skills and soft skills. We’ve certainly discussed them before. Your organization is likely full of competent leaders, managers, and team members well qualified to perform their functions, expert finance leaders, marketing and enrollment specialists, academic leaders, and beyond. This week, Gail Gregory and Howard Teibel share their insights into the challenges they’re seeing across institutions. Our sensationalist headline aside, the not-so-surprising key learning: institutions replete with technical talent may be facing a shortage in the soft skills that can keep people working together and delivering results!

Photo Credit: "100 Years for Southern" (Creative Commons)

115: Revisiting Decision-Making: Do you really understand the conversation you’re in?

Click image to enlarge, or download PDF

Last week’s conversation on turning leaders into guides inspired us to revisit the Teibel Decision-Making Model in the light of helping guides facilitate decision-making without authority. How do you help those empowered and accountable for change move through difficult decisions without skin the game yourself? This week we walk through the model through this lens and post the key question plaguing so many teams focused on change: Do you really understand the conversations you’re in? The projects you’re accountable to deliver? Why your institution needs you where you are, doing what you’re doing today? 

This week on the show, Howard Teibel and Pete Wright revisit the Decision-Making Model with an eye on those charged facilitate change, without authority or accountability to make change themselves. 

Photo Credit: “Tongji University Library” by Matthias Ripp (Creative Commons)

113: Presumptions, Assumptions, and New Realities: The NACUBO Economic Models Project

Thanks to research led by Senior Fellow of Finance and Campus Management Bob Shea, NACUBO is taking the lead in creating a definitive set of factors and a common language around the way institutions exist in the economic landscape. This week on the show, Shea joins Rutgers CBO Mike Gower and Howard Teibel to share how this project and it’s targeted outcomes will impact institutions in their drive toward sustainability and growth.

112: The Challenges of Implementation with Unimarket’s Brian Sweeney

Joining us on the show this week, special guest Brian Sweeney, head of US Operations for Unimarket. Brian offers unique experience in software project implementation in higher education and shares his insights into the cultural change that comes with technological innovation across campuses.

111: Mergers & Aspirations with Rutgers CBO Mike Gower from NACUBO 2015

Mike Gower, SVP Finance & Treasurer — Rutgers University

Mike Gower, SVP Finance & Treasurer — Rutgers University

Being in the middle of a major school merger, Mike Gower knows the importance of clear and concise strategic plan. As SVP for finance and treasurer at Rutgers, Mike has an active role in leading change as these institutions come together, aligning resources and data in service of delivering top tier education for their students. 

This week, Mike joins Howard Teibel in Nashville, TN, as they take a few minutes out of their busy NACUBO Annual Meeting schedule to share thoughts on leadership and change in the spirit of the gathered community of finance leaders. 

Photo Credit: “Opryland” by Chris Palmer

Rutgers University Strategic Plan — Learn More

110: The Mentorship Mindset and Leveraging Hidden Resources with Nuno Couto

Nuno Cuoto, Optimal Partners

Nuno Cuoto, Optimal Partners

Nuno Couto lives and works from his RV. In his work as a consultant and project manager in higher education, his ultra-mobile command center has become a central component to leading change through his firm, Optimal Partners.

This week on Navigating Change, Nuno joins Gail Gregory and Pete Wright for a conversation around improved business models in higher education. It’s a discussion around the power of education, and how we as providers can thoroughly engage all stakeholders in the equation. We discuss the “Mentorship Mentality,” the challenges that face business officers in leveraging all their most creative assets in solving their most difficult challenges. 

Nuno’s work as a social entrepreneur and community leader make him a terrific resource to spearhead an important conversation around creativity and inspiration, and how we are all working to build stronger, more vital higher education institutions today, to meet the needs of the community — and economy — of tomorrow.

Links & Notes

Photo Credit: Creative Teamwork Presentations by Glen Forde