Technology Training

14: The Importance of Training as a Team

We underestimate what it means to collaborate. The result is often a catalog of missed opportunities for improving function across the organization, which comes at the expense of systems training and technology solutions for simple problems. This week, Howard Teibel joins Pete Wright with a few suggestions for team cross-training -- ensuring that teams are aligned across departments and functions, and that process, not just systems, are tested all along the line.