“Jeff, what does Day 2 look like?”

That’s the first line of Jeff Bezos’ 2016 letter to shareholders, a question from staff at an all-hand meeting in which he describes a transformation that organizations can find themselves undertaking without careful and diligent attention. We start our conversation on the podcast today, pivoting off of Bezos’ response and his drive to maintain the agility of Day 1 inside Amazon, with a question of our own: Where is higher ed? Is higher ed in Day 1 or Day 2?