Measuring performance is about more than simply measuring the work of your people. Modern managers are faced with aligning the strategic goals of the organization with daily activity, and mapping performance to a specific and measurable program for quality improvement. The Balanced Scorecard approach is just such a tool, one that can help organizations create real impact without additional process overhead.

Keeping a positive attitude on the job is hard work. In the face of political struggles, management misunderstandings, job frustration is bound to kick in some time or another in your career. In the face of all of it, you know you have to put your best face forward and get the job done.

One of the great challenges to efficiency across organizations lies in being able to clearly communicate how work gets done, and who's doing it. Before Visio, we did it through detailed policy manuals and word-of-mouth, but these hand-me-down techniques often missed key elements of process, focusing instead on constraints rather than delivering results.

When you inherit a new team, you inherit all the baggage that comes with it. So how do you drive toward synergy and overcome communication and process roadblocks?

Smart organizations run according to their strategic plan. But even the smartest managers can be challenged to take those plans and turn them into action. This is, in fact, the artistry that comes from being a good manager: being able to put into action that high-level strategic goals of the executive team. This week on the show, Howard Teibel and Pete Wright put perspective to turning strategy into action and give guidance on how you can better understand your primary charge as a leader.

One great truth about managing projects and complex teams is that even the savviest of managers stands the chance of missing key cues when their teams begin to suffer. This week on the show, Howard Teibel joins host Pete Wright to take on this issue and provide strategies for maintaining open communication and increasing the effectiveness of teams in the process.

One great truth about managing projects and complex teams is that even the savviest of managers stands the chance of missing key cues when their teams begin to suffer. This week on the show, Howard Teibel joins host Pete Wright to take on this issue and provide strategies for maintaining open communication and increasing the effectiveness of teams in the process.

How do you help yourself — and others — in times of uncertainty? How do you stay motivated to deliver top results in your organization when those around you are struggling? In this episode of Navigating Change, Howard Teibel and host Pete Wright take on these difficult questions and offer guidance in navigating the political — and personal — challenges that come with job insecurity.