This week, Terry shares his insights on the academic and administrative review from the administrative perspective, and how we were able to form a partnership to deliver both financial and cultural benefits to Loyola Maryland.

On Navigating Change, we begin a three-part series to share the administrative and academic review from the inside out. Our first guest is Vice President of Finance of Loyola University Maryland Randy Gentzler, and it was under his guidance that the project ensured its focus not only on ideas for change consistent with mission but also ones that would have a positive financial impact.  

President Hurley joins Howard Teibel and Pete Wright to reflect on his role as he begins his fifth year of service. He shares his approach to building trust in times of challenge, the critical importance of communication, and building support and understanding across a diverse body of students, faculty, and staff. 

This week on Navigating Change, we’re thrilled to have friend of the show, Michael Gower. Michael currently serves as senior vice president of finance at Rutgers University and chair of EACUBO — he joins us on the show this week to share his insights on building trust, technology, and the forces impacting the changing business model in higher education. 

Seasoned business officer Amir Rahnamay-Azar joins us on the show this week to share his leadership practices as a new member of the Carnegie Mellon University leadership team. Just celebrating his 1-year anniversary, Amir has developed a strategic plan for his division, illuminating the objectives shared by the institution and how his operation contributes to achieving them. His process for encouraging buy-in and developing a collaborative leadership relationship with the provost is a true highlight of his work, and we encourage you to listen in as Howard Teibel and Pete Wright learn how Amir is shepherding the entrepreneurial into his administrative office. 

In part two of our conversation, we discuss the importance of clarity and function of the business model to higher education, and John outlines a recently-approved research project in which NACUBO will study the impacts of business model weakness. John and Howard share insights around the changing expectations of student achievement in higher education.

In part one of our conversation, we discuss the impact of higher education on the country as reflected by speaker Bill Gates, and the role of the business officer as it continues to expand in institutions in our country.

The road to collaboration is paved with complexity. We forget that sitting on teams, driving toward improved processes and structures, fantastic new programs and initiatives, are real people with real emotional ties to the work being done. This can lead to unconscious conflict that impedes growth and progress. This week on Navigating Change, Howard Teibel and Pete Wright discuss the opportunities and pitfalls inherent in building strong teams and offer suggestions for cultivating a progressive and productive team environment.

In this week’s episode of Navigating Change, Howard and Pete Wright explore the program and NACUBO’s aim to help those new to the CBO role develop skills they’ll need to lead in today’s institution.

This week on the show, Fred joins Howard and Pete Wright to share his perspective on AMI and discuss the critical importance of strategic alignment across the institution. 

Fresh from his time with the National Association for Education Procurement, Howard Teibel returns to share his impressions of the 2014 annual meeting. Procurement professionals are in a unique position, with the opportunity to move from the legacy transactional function to being seen as a key strategic partner in administration. But strategy is a new discipline. This week on the show, Howard Teibel joins Pete Wright to share his insights from NAEP and shares his thoughts for procurement professionals looking to improve their decision-making process and strategic position in the institution.

Done right, and your mission, vision, and values statements can become beacons in your institution’s drive toward a powerful strategic plan. Done wrong, it ends up a in a dusty binder buried deep in a drawer. This week on Navigating Change, Howard Teibel and Pete Wright discussion the nature and importance of your mission and vision statements to the strategic plan and offer insights for development and structure that will help your teams understand and rally behind your direction. 

This week on the show, Kelly joins Howard Teibel and Pete Wright to share her insights in effective communication.

According to our special guest Greg Lovins, communication is not always easy for business officers to do. As vice chancellor for business affairs at Appalachian State University, Greg and his team are responsible to ensure the institution is equipped with the information they need to collectively make smart decisions and keen investments. Ensuring buy-in and collaboration among key constituencies is a challenge for the very best communicators, but when the message is loaded with complexity and offers a high opportunity for jargon, clear communication becomes much more difficult. 

Our special guest Andrew Menke serves as head of New Hampton School, an independent school with a nearly 200-year legacy in New Hampton, New Hampshire. The school is a model of “talent and shared purpose,” according to Menke, and he’s leading a cooperative of administrators, faculty, and staff working hard to reshape an education landscape.

We’re preparing for the EACUBO 2014 Annual Workshop in just a few weeks, and to help us out, we’re joined by guest Roger Stackpoole, Vice President of Finance & Administration at Le Moyne College. Roger and Howard Teibel will be presenting “Reaching Across the Aisle — CFO and CAO Strategic Partnership,” in which they offer insights and observations on cultivating a spirit of collaboration and cooperation between academic and business leadership. 

This week on the show, Howard and Roger set the stage for their presentation with a discussion on building trust through transparency, shifting responsibility in building a healthy and financially sustainable organization, and cultivating a shared commitment to delivering the mission of the institution. 

We invite you to listen to the show this week, and to begin to craft your questions and comments as Roger and Howard lead what promises to be an exciting, challenging, and participatory presentation in Philadelphia.

On Monday, March 3, Howard Teibel will be facilitating a conversation with Amanda Ripley, an author of the Time cover story Reinventing Higher Education, and Roger Stackpoole, Vice President of Finance & Administration of LeMoyne College. This week on Navigating Change, Howard Teibel and Pete Wright offer a preview of that conversation and share insights from Teibel's experience enabling teams to engage in big ideas with a keen eye on fiscal sustainability. 

Academics represents the heart and soul of the mission of a great institution. And yet, even in service of that mission, the best chief academic officers understand the constraints defined by financial realities. This week on the show, Howard Teibel and Pete Wright discuss traits and characteristics of the best CAOs, and share insights on the spirit of academic collaboration that serves the mission in challenging times. 

The relationship between the CBO and the institution is a powerful one. But making the transition between the role of manger to leader becomes representative of the responsibility of the role to the institution beyond the business office. This week on the show, Howard Teibel and Pete Wright discuss the traits of good business officers and look at how the great one’s challenge assumptions and become leaders of strategy.

The result of bringing together terrific individuals into a team can be a fantastic, productive foray into high caliber collaboration. Over time, we see formerly high-capacity teams begin to fray at the edges and defining clear standards and expectations both inside the team, and across teams and departments, can help to offset challenges.