The Language of Action: Moving Beyond Communication Breakdown

This week, Howard Teibel and Pete Wright dive deep into the topic of weak communication practices and their consequences in organizations. Howard, drawing from his extensive experience working with teams and leaders, shares insights on how miscommunication often stems from focusing on passing information rather than producing action and exploring assessments.

The duo discusses five key consequences of weak communication: mistrust and lack of listening, working in isolation, blame-shifting, people not making offers, and building consensus over-commitment. Howard emphasizes the importance of distinguishing between assessments and assertions, encouraging individuals to back up their assessments with evidence. He also highlights the transformative power of making offers, which enables innovation and engagement at all levels of an organization.

Throughout the conversation, Pete and Howard stress that merely knowing these concepts is not enough; embedding these skills into an organization's culture requires practice, repetition, and a willingness to embrace discomfort. They invite listeners to reflect on their own communication practices and consider how adopting these principles could lead to more effective collaboration and accelerated change within their teams.