Ruth Johnston and Howard Teibel on organizational excellence, maturity, and WACUBO's 2016 Annual Conference coming up in San Francisco.
143: Uncovering the Unknown Unknowns — A Systematic Approach to Institutional Risk Management with Janice Abraham
Within the context of academic structures, a robust discussion of risk today must include not just cooperation between academics and administration, but collaboration in preparing for risk scenarios. All this is on the table in this wide ranging conversation with our very special guest, Janice Abraham, president and CEO of United Educators.
142: Managing for the Future while Solving Problems of Today with Bentley University President Gloria Larson
At this year’s EACUBO Annual Workshop in Boston, Howard Teibel shared the stage with Bentley University President Gloria Larson in a conversation titled Building and Supporting your Leadership Team that centered on how leadership teams communicate their shared vision for success across the institution. This week, we have a follow-up conversation between President Larson and Howard Teibel in which they share their observations and reflections.
141: The Queen Sacrifice — Gambling the Most Precious Asset in Higher Ed with Bryan Alexander
140: Small Initiatives Set the Course for Big Change
This week on the show, Gail Gregory joins Pete Wright to share the experience of UMass Lowell and their effort to transform the institution, one tiny initiative at a time. Gregory and UMass Lowell’s Lauren Turner published the story of that journey in the Winter 2015-16 edition of CUPA-HR’s Higher Education Workplace magazine.
139: Taking Risks, Releasing Control, and Strategic Planning with Valparaiso U. President Mark Heckler
Mark Heckler has served as president of Valparaiso University since 2008. In his tenure so far, the institution has achieved some notable wins: expanded facilities, expanded academic programs and a five-year campaign achieving the largest fundraising goal ever achieved by a Lutheran University. Today, Dr. Heckler is overseeing the implementation of the most expansive and comprehensive strategic plan in the university’s 150-year history.
138: The Toughest Job — NACUBO 2016 Student Financial Services Conference
When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of these questions are challenging for you to answer, don’t worry, you’re not alone.
137: Reflections on Change at NBOA 2016
136: CMCI — Launching the First New College at CU Boulder in 53 Years
University of Colorado at Boulder is launching the first new college on campus in over 53 years. This is the beginning of an exciting period for the institution, one of building, creating, and supporting growth through bold academic and administrative leadership. What does it take to bring teams together, especially after a period of uncertainty?
135: Building a Stronger Student and the Hidden Value in Online Learning with StraighterLine CEO Burck Smith
This week, we welcome Burck Smith to the show to introduce us to the StraighterLine approach to alternative credit pathways, and to outline why it’s a good fit in the broader higher education ecosystem. In our on-going conversation around the value of transfers, StraighterLine demonstrates an interesting and innovative approach to building capable students online.
134: Revitalizing the 2-year to 4-year Transfer Process, Massive Opportunity in Higher Education
133: Using Data to Spur Innovation, Support Strategy with Delaware State's Teresa Hardee
What does sustainability look like? That’s the question at hand on the show this week, as we navigate the waters of innovation and decision making through strategic use of data. Dr. Teresa Hardee, CFO and CBO at Delaware State University, joins us to share her institution’s story of breaking down silos, encouraging institution-wide participation, and creating a culture of transparency around the numbers.
132: Pushing the Boundaries of Innovation with Xavier U. Provost Scott Chadwick
Today on Navigating Change, Provost and Chief Academic Officer Scott Chadwick joins us to share the story of the Center for Innovation at Xavier, some of its recent successes, and his journey to understand Xavier by assessing the people, mission, and capabilities of the university as they continue to grow leaders through innovation, creativity, and inclusivity.