Friend of the show Jeff Shields is back to talk about building monumental change in independent schools as a preview of the 2017 NBOA Annual Meeting in Washington D.C. As President and CEO of NBOA, Jeff’s charter is to lift business officers beyond the baseline expectations of their roles and help them become change agents and true leaders in their schools. This week on the show, Jeff offers insight into one of the key learning opportunities to that end for independent school business officers, the NBOA Annual Meeting platform.
Succession planning — the way most of us do it — doesn’t work. Face it: the last thing that today’s leaders want to do is plan their exit while they’re still 100% invested in doing today’s work. And that’s why this topic is so important: it is precisely because it is unpalatable that we hide from it, dodge it, look the other way.
Professor Brad Allenby maps the changes in higher education to grand revolutions of European history, that of the Glorious British Revolution of 1688 or the French Revolution leading to the Reign of Terror. As a faculty member at Arizona State University, Dr. Allenby has seen first hand the pressure building in the classroom and beyond it. Schools are facing challenges to their economic models, just as faculty are facing pedagogical challenges in the classroom. This week on Navigating Change, Dr. Allenby joins us for a conversation on change, how we market education, and what it means for all of us to remain relevant over the next twenty years.
Links & Notes
We make split second decisions based on the headlines we see every day. Will we read the next email that hits the inbox? Will we take the time to read the next project plan in the pile? The answer depends on the power — and the persuasiveness — of the headline.
Dr. Lori Bergen is founding dean of the College of Media, Communication and Information at University of Colorado. A veteran journalist turned academic, she’s president of the Association for Education in Journalism and Mass Communication, and serves on the national advisory board of the Poynter Institute. Prior to CU, she served as dean of the J. William and Mary Diederich College of Communication at Marquette University.
Dr. Bergen joins us this week to share the story of University of Colorado’s new college, one of program change, discontinuation, merger, and the challenges that come of progress at a time of concern in our field. CU’s CMCI is truly a story of innovation and growth in higher education and serves as a terrific role model.
Links & Notes
Scott Carlson is an award winning senior writer for The Chronicle of Higher Education, where he has been contributing to our field since 1999 across a range of issues: college management and finance, the cost and value of higher ed, planning, sustainability and so much more.
Today, Scott joins us to talk about his feature, “Should Everyone Go to College,” published in the Chronicle of Higher Education May 1 which has sparked some valuable discussion challenging deeply held cultural beliefs around the value of the four-year degree, vocational education, and access to educational resources for all.
Scott shares some of the surprising reactions to the piece from educators and administrators that might just pave the way for a change in how we think about education for the next generation.
Links & Notes
Our guest today is passionate about education. That, of course, could be said of any of us working in institutions across the country. Amy Laitinen doesn’t exercise her passion for education in the classroom, however. She fights for quality and transparency in Washington as director for Higher Education at New America.
Today on the show, Amy joins us to share her perspective on policy in higher ed, and the role of policy in fostering innovation and quality. There’s a gap, to be sure, and today we’ll discuss the complex competing factors that impact our ability to close it in our administrative conversations.
About Amy Laitinen
Amy Laitinen serves as director for higher education at New America. She’s served as a policy advisor on higher education at both the U.S. Department of Education and the White House. She was named by the Chronicle of Higher Education as one top ten innovators of 2013 for her work on federal policy and competency-based education. Today, her efforts are focused on crafting federal policies to increase quality and transparency in higher education.
Links & Notes
How do we transform our institutions and learning models to meet the needs of tomorrow’s students? What does “student success” mean to the academic mission of tomorrow’s institutions? How do we better adapt the college experience to address complexity and transparency? José Bowen currently serves as the 11th president of Goucher College in Baltimore, Maryland, and he joins us on the show today to help map the winding road toward student success. Along the way we learn a deceivingly valuable lesson of music: count on modulation and improvisation as a versatile leadership mentality.
Links & Notes
This week we have the second of our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the incoming WACUBO presidents in which they share their hopes and insights around the power of a diverse and inclusive association, along with living up to the pressure of the legacy of leaders that has come before.
Thanks to all our guests for taking part in this wide-ranging conversation at the live event at the WACUBO Annual Conference in San Francisco.
This week on the show, Gail Gregory joins Pete Wright to share the experience of UMass Lowell and their effort to transform the institution, one tiny initiative at a time. Gregory and UMass Lowell’s Lauren Turner published the story of that journey in the Winter 2015-16 edition of CUPA-HR’s Higher Education Workplace magazine.
When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of these questions are challenging for you to answer, don’t worry, you’re not alone.
University of Colorado at Boulder is launching the first new college on campus in over 53 years. This is the beginning of an exciting period for the institution, one of building, creating, and supporting growth through bold academic and administrative leadership. What does it take to bring teams together, especially after a period of uncertainty? This week on Navigating Change, we’re talking about making the transition to construction from deconstruction, and building an academic environment where faculty and staff find the support they need to help deliver on their promise of student success at CU’s College of Media, Communication and Information.
Links & Notes
This week, we welcome Burck Smith to the show to introduce us to the StraighterLine approach to alternative credit pathways, and to outline why it’s a good fit in the broader higher education ecosystem. In our on-going conversation around the value of transfers, StraighterLine demonstrates an interesting and innovative approach to building capable students online.
Before it became known as The Center for Innovation at Xavier University, it started as an innovation lab, an experiment in a new way of working together on issues facing the institution. Through continued investment and training, the university began to see results, and today the Center for Innovation carries with it a reputation of creativity in problem-solving and a model for other institutions to study. From the website:
“The Xavier Center for Innovation ... is a place where students, faculty, local business partners and sponsors, entrepreneurs, community leaders and organizers can come together to find meaningfully unique and innovative solutions to today's complex problems.”
Today on Navigating Change, Provost and Chief Academic Officer Scott Chadwick joins us to share the story of the Center for Innovation at Xavier, some of its recent successes, and his journey to understand Xavier by assessing the people, mission, and capabilities of the university as they continue to grow leaders through innovation, creativity, and inclusivity.
Links & Notes
About Scott Chadwick
Scott Chadwick’s work as Provost and Chief Academic Officer at Xavier University in Cincinnati is driven by his passion for creating systems that help students learn and develop into exceptional people. His zeal for systems thinking was formed early in his career through his consulting and financial systems work with Arthur Andersen Consulting, Firestone, and Sprint. Educated at state flagship schools, having taught at land grant universities, and having worked as an administrator at three private, Jesuit universities, Scott has a view of higher education that spans the categories often used to describe it. At Xavier, he designed and implemented the Center for Innovation, championed the creation of the School of Arts and Innovation, and guided the university’s innovation strategy that has led to hundreds of faculty, staff, and students learning innovation techniques within and across their disciplines.
This week’s conversation is inspired by two pieces in higher education circles. The first, by Beckie Supiano for the Chronicle, is targeted toward telling the story of college pricing and the overall education market to key constituent audiences. The second, from Daemen College President Gary Olson, attempts to address six common myths around private higher education. Both articles highlight the undercurrent in our industry today- that we have lost ownership of the conversation around higher education in the media, and the tone is shifting to one of economic scandal above opportunity.
This week on the show, Howard Teibel and Pete Wright offer a response and continuation of the discussion around the myths of higher education, and invite you to contribute. Share your comments on the blog, or connect with us on Twitter @HowardTeibel or @PeteWright.
Links & Notes
- Six Common Myths About Higher Education by Gary A. Olson
- How to Talk to Regular People About What’s Happening to College Prices by Beckie Supiano
That institutions practice extensively in their own operations, that which they teach in the classroom, has proved to be a challenge in higher education. When we run into internal operational challenges, can we honestly say that we’re as adaptable as we like to think we are?
This week on Navigating Change we invite writer, speaker, and teacher, Bryan Alexander, to join us and talk about the evolution of higher education. As a futurist, Bryan navigates trends in the field, particularly assessing the impact of technology in and around the classroom.
Arguably the most challenging part of any change process is rallying the support of the people around you to join you on your way. This week on the show, we present Howard Teibel’s model for approaching any population you’re trying to influence in a specific direction.
When you’re on the outside, observing teams in action, you have the benefit of the unique perspective to offer insights that lead to real change. This is the benefit of the consultative model, and of teams engaging in external support to help lead change efforts. But what happens when you move from the outside in? How do you inspire the same to motivation to change in your teams once you, too, are part of the culture of the institution?
This week on Navigating Change we’re talking to Christian Recknagel about his work at Benchmark Construction. Christian moved from his role as lead consultant at E4 Consulting to internal change management lead at Benchmark, and faces the challenge of innovating from the inside out every day.
About Christian Recknagel
Christian began his career in Leadership and High Performance Cultures with Holt Learning in New York City in 1997. He was able to get his fingers in all elements of program design, delivery, facilitation, client relationship management, sales proposal development, and resource development. In 1999, Christian took the risk to become an independent contractor, working in partnership with 3-7 larger firms and developing his own clientele. His work evolved from “off the shelf” skills training to executive coaching, executive team performance, culture change initiatives and envisioned future creation, which is how he got to know Benchmark. He was the lead consultant supporting Benchmark’s strategic planning process and supported the executive team and their leadership and team performance. After almost 20 years of working with hundreds of leaders and their organizations, Christian felt compelled to join Benchmark and support its ambitious goals for the future as Vice President of Leadership and Culture.
This week on Navigating Change we’re recording live from the Cheers Lounge at the EACUBO Annual Meeting in Philadelphia. Howard Teibel has gathered the regional presidents for a conversation on the state of higher ed after a day of learning in sessions.