157: Meet the dean of University of Colorado's first new college in 53 years

Dr. Lori Bergen is founding dean of the College of Media, Communication and Information at University of Colorado. A veteran journalist turned academic, she’s president of the Association for Education in Journalism and Mass Communication, and serves on the national advisory board of the Poynter Institute. Prior to CU, she served as dean of the J. William and Mary Diederich College of Communication at Marquette University.

156: Grappling with Generational Differences in Higher Ed Leadership

Boomers. Gen-Xers. Millennials. With three generations in the workforce, institutional leaders are standing in the middle of an ideological stew. Members of each bring with them their own belief systems, their own value of work and change, their own appreciation of mission. Sometimes, these belief systems come into conflict with one another. But when smart leaders authentically invest in understanding the nature of their workforce, when they are able to approach younger staff in a way that challenges and inspires them, their institutions have the potential to change the world. 

155: The Art in the Mission: Graphic Facilitation with Karyn Knight Detering

Karyn Knight Detering is a visual communicator and founder of Ideas Take Shape, a graphic facilitation company dedicated to helping her clients find creative ways to communicate their ideas and concepts. Her expertise is two-fold: she’s an artist, but also an improviser, able to listen for key concepts and ideas in order to craft a story that cements understanding for businesses looking to drive change.

154: Access, Affordability, and Appreciation for Alternative Education Pathways with the Chronicle’s Scott Carlson

Scott Carlson is an award-winning senior writer for The Chronicle of Higher Education, where he has been contributing to our field since 1999 across a range of issues: college management and finance, the cost and value of higher ed, planning, sustainability and so much more. 

152: New America’s Amy Laitinen on Higher Ed Advocacy, Policy, and the Most Important Constituent

Our guest today is passionate about education. That, of course, could be said of any of us working in institutions across the country. Amy Laitinen doesn’t exercise her passion for education in the classroom, however. She fights for quality and transparency in Washington as director for Higher Education at New America.

151: Goucher President José Bowen shares the power of improvisation in institutional leadership

How do we transform our institutions and learning models to meet the needs of tomorrow’s students? What does “student success” mean to the academic mission of tomorrow’s institutions? How do we better adapt the college experience to address complexity and transparency? José Bowen currently serves as the 11th president of Goucher College in Baltimore, Maryland, and he joins us on the show today to help map the winding road toward student success.

150: "A Voice, a Vote, or a Veto" — A Human Approach to Shared Governance

Our conversation today serves as both a preview of Howard's upcoming feature in NACUBO Business Officer Magazine, and a roadmap of three key concepts that will help you and your administrative and academic units to approach shared governance with a keen eye on the objectives you seek to achieve. 

149: Gerald Hector Part 2 — The power of storytelling in driving participation across the institution

In part two of our conversation with Ithaca College CBO Gerald Hector, we take on the power of storytelling in moving the institutional mission forward. From using metaphor to explain complex financial subjects, to Hector's "Dollars & $ence" meetings, now central to his mission around campus financial leadership, his input provides valuable perspective far beyond his role as a technical finance leader.

147: WACUBO Live — Incoming WACUBO Presidents Share the Pressure and Opportunity of Leadership Legacy

This week we have the second of our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the incoming WACUBO presidents in which they share their hopes and insights around the power of a diverse and inclusive association, along with living up to the pressure of the legacy of leaders that has come before. 

146: WACUBO Live — Outgoing Regional Presidents on the "Education Trust" and Innovation on Campus

This week we have the first in our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the current regional association presidents in which they share their valuable insights in innovation, change, service, and the state of education in their regions. 

145: Engaging in Failure and Creativity with First American's Chad Wiedenhofer

How do you get people to engage in a conversation around failure? According to our guest, “you can see in organizations where iteration and the failure that might come with it is accepted as something that can be positive, and something that can help us get to the destination we’re trying to get to.” Creating a culture of iteration, and adapting toward a state in which you see failure as growth is a challenge, but one worth taking. SVP of First American Education Finance Chad Wiedenhofer joins us today to talk about iteration and growth.

143: Uncovering the Unknown Unknowns — A Systematic Approach to Institutional Risk Management with Janice Abraham

Within the context of academic structures, a robust discussion of risk today must include not just cooperation between academics and administration, but collaboration in preparing for risk scenarios. All this is on the table in this wide ranging conversation with our very special guest, Janice Abraham, president and CEO of United Educators.

142: Managing for the Future while Solving Problems of Today with Bentley University President Gloria Larson

At this year’s EACUBO Annual Workshop in Boston, Howard Teibel shared the stage with Bentley University President Gloria Larson in a conversation titled Building and Supporting your Leadership Team that centered on how leadership teams communicate their shared vision for success across the institution. This week, we have a follow-up conversation between President Larson and Howard Teibel in which they share their observations and reflections.

140: Small Initiatives Set the Course for Big Change

This week on the show, Gail Gregory joins Pete Wright to share the experience of UMass Lowell and their effort to transform the institution, one tiny initiative at a time. Gregory and UMass Lowell’s Lauren Turner published the story of that journey in the Winter 2015-16 edition of CUPA-HR’s Higher Education Workplace magazine.

139: Taking Risks, Releasing Control, and Strategic Planning with Valparaiso U. President Mark Heckler

Mark Heckler has served as president of Valparaiso University since 2008. In his tenure so far, the institution has achieved some notable wins: expanded facilities, expanded academic programs and a five-year campaign achieving the largest fundraising goal ever achieved by a Lutheran University. Today, Dr. Heckler is overseeing the implementation of the most expansive and comprehensive strategic plan in the university’s 150-year history.

138: The Toughest Job — NACUBO 2016 Student Financial Services Conference

When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of these questions are challenging for you to answer, don’t worry, you’re not alone.