Our conversation today serves as both a preview of Howard's upcoming feature in NACUBO Business Officer Magazine, and a roadmap of three key concepts that will help you and your administrative and academic units to approach shared governance with a keen eye on the objectives you seek to achieve.
In part two of our conversation with Ithaca College CBO Gerald Hector, we take on the power of storytelling in moving the institutional mission forward. From using metaphor to explain complex financial subjects, to Hector's "Dollars & $ence" meetings, now central to his mission around campus financial leadership, his input provides valuable perspective far beyond his role as a technical finance leader.
Today, we’re talking about the CBO-CIO relationship, and the fundamental changes ahead in how we impact our most important constituency: our students.
This week we have the second of our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the incoming WACUBO presidents in which they share their hopes and insights around the power of a diverse and inclusive association, along with living up to the pressure of the legacy of leaders that has come before.
Thanks to all our guests for taking part in this wide-ranging conversation at the live event at the WACUBO Annual Conference in San Francisco.
This week we have the first in our live podcasts coming to you from the Western Association of College and University Business Officers Annual Conference in San Francisco. Howard Teibel is joined by the current regional association presidents in which they share their valuable insights in innovation, change, service, and the state of education in their regions.
The President's Roundtable Guests
Thanks to all our guests for taking part in this wide-ranging conversation at the live event, and the WACUBO Annual Conference in San Francisco.
Photo courtesy Helen Norris, Chapman University
How do you get people to engage in a conversation around failure? According to our guest, “you can see in organizations where iteration and the failure that might come with it is accepted as something that can be positive, and something that can help us get to the destination we’re trying to get to.” Creating a culture of iteration, and adapting toward a state in which you see failure as growth is a challenge, but one worth taking. SVP of First American Education Finance Chad Wiedenhofer joins us today to talk about iteration and growth.
Ruth Johnston and Howard Teibel on organizational excellence, maturity, and WACUBO's 2016 Annual Conference coming up in San Francisco.
Within the context of academic structures, a robust discussion of risk today must include not just cooperation between academics and administration, but collaboration in preparing for risk scenarios. All this is on the table in this wide ranging conversation with our very special guest, Janice Abraham, president and CEO of United Educators.
At this year’s EACUBO Annual Workshop in Boston, Howard Teibel shared the stage with Bentley University President Gloria Larson in a conversation titled Building and Supporting your Leadership Team that centered on how leadership teams communicate their shared vision for success across the institution. This week, we have a follow-up conversation between President Larson and Howard Teibel in which they share their observations and reflections.
This week on Navigating Change, Bryan Alexander joins us to address a question that eludes the most talented academic strategists: how do you transform academic structures and programs without diminishing the mission?
This week on the show, Gail Gregory joins Pete Wright to share the experience of UMass Lowell and their effort to transform the institution, one tiny initiative at a time. Gregory and UMass Lowell’s Lauren Turner published the story of that journey in the Winter 2015-16 edition of CUPA-HR’s Higher Education Workplace magazine.
Mark Heckler has served as president of Valparaiso University since 2008. In his tenure so far, the institution has achieved some notable wins: expanded facilities, expanded academic programs and a five-year campaign achieving the largest fundraising goal ever achieved by a Lutheran University. Today, Dr. Heckler is overseeing the implementation of the most expansive and comprehensive strategic plan in the university’s 150-year history.
When we talk about good customer service in higher education, what does that mean? Do your teams recoil at the word ‘customer’? Is there a shared interest in delivering quality service across the institution? If any of these questions are challenging for you to answer, don’t worry, you’re not alone.
University of Colorado at Boulder is launching the first new college on campus in over 53 years. This is the beginning of an exciting period for the institution, one of building, creating, and supporting growth through bold academic and administrative leadership. What does it take to bring teams together, especially after a period of uncertainty? This week on Navigating Change, we’re talking about making the transition to construction from deconstruction, and building an academic environment where faculty and staff find the support they need to help deliver on their promise of student success at CU’s College of Media, Communication and Information.
Links & Notes
This week, we welcome Burck Smith to the show to introduce us to the StraighterLine approach to alternative credit pathways, and to outline why it’s a good fit in the broader higher education ecosystem. In our on-going conversation around the value of transfers, StraighterLine demonstrates an interesting and innovative approach to building capable students online.
What does sustainability look like? That’s the question at hand on the show this week, as we navigate the waters of innovation and decision making through strategic use of data. Dr. Teresa Hardee, CFO and CBO at Delaware State University, joins us to share her institution’s story of breaking down silos, encouraging institution-wide participation, and creating a culture of transparency around the numbers.
One of the unique elements of this transformation is DSU’s Data Transformation Team. This team includes faculty and academic leadership, administration, finance, institutional research, marketing and a data scientist. Their role is to serve the institution as a resource in strategic decision making, and foundational support to back up the more creative initiatives they aim to achieve.
Links & Notes
About Dr. Teresa Hardee
Currently serving as Delaware State University’s Chief Operating Officer, Dr. Teresa Hardee brings over 20 years of accounting, auditing, budgeting, and managerial experience. Dr. Hardee holds a Bachelor of Science Degree in Business Administration (and a minor in Accounting) from Fayetteville State University, Master of Public Administration degree from North Carolina Central University, and an Ed.D. in Educational Leadership from the University of Pennsylvania. Dr. Hardee is also a Certified Public Accountant.
Since joining Delaware State University, Dr. Hardee’s leadership has produced unprecedented standards of improving financial oversight and manageability, business-process management and leveraging technological advancements to ensure effective and efficient processes. Prior to Delaware State University, Dr. Hardee served as Chief Financial Officer of Florida Agricultural and Mechanical University. Dr. Hardee’s transformational leadership has generated clean audits, performance improvements, strategic re-engineering, etc. She has been a member of the Executive Management Team for the last 10 years.
Before it became known as The Center for Innovation at Xavier University, it started as an innovation lab, an experiment in a new way of working together on issues facing the institution. Through continued investment and training, the university began to see results, and today the Center for Innovation carries with it a reputation of creativity in problem-solving and a model for other institutions to study. From the website:
“The Xavier Center for Innovation ... is a place where students, faculty, local business partners and sponsors, entrepreneurs, community leaders and organizers can come together to find meaningfully unique and innovative solutions to today's complex problems.”
Today on Navigating Change, Provost and Chief Academic Officer Scott Chadwick joins us to share the story of the Center for Innovation at Xavier, some of its recent successes, and his journey to understand Xavier by assessing the people, mission, and capabilities of the university as they continue to grow leaders through innovation, creativity, and inclusivity.
Links & Notes
About Scott Chadwick
Scott Chadwick’s work as Provost and Chief Academic Officer at Xavier University in Cincinnati is driven by his passion for creating systems that help students learn and develop into exceptional people. His zeal for systems thinking was formed early in his career through his consulting and financial systems work with Arthur Andersen Consulting, Firestone, and Sprint. Educated at state flagship schools, having taught at land grant universities, and having worked as an administrator at three private, Jesuit universities, Scott has a view of higher education that spans the categories often used to describe it. At Xavier, he designed and implemented the Center for Innovation, championed the creation of the School of Arts and Innovation, and guided the university’s innovation strategy that has led to hundreds of faculty, staff, and students learning innovation techniques within and across their disciplines.
This week’s conversation is inspired by two pieces in higher education circles. The first, by Beckie Supiano for the Chronicle, is targeted toward telling the story of college pricing and the overall education market to key constituent audiences. The second, from Daemen College President Gary Olson, attempts to address six common myths around private higher education. Both articles highlight the undercurrent in our industry today- that we have lost ownership of the conversation around higher education in the media, and the tone is shifting to one of economic scandal above opportunity.
This week on the show, Howard Teibel and Pete Wright offer a response and continuation of the discussion around the myths of higher education, and invite you to contribute. Share your comments on the blog, or connect with us on Twitter @HowardTeibel or @PeteWright.
Links & Notes
- Six Common Myths About Higher Education by Gary A. Olson
- How to Talk to Regular People About What’s Happening to College Prices by Beckie Supiano