109: The Attitude/Behavior Connection at the 2015 Administrative Management Institute

If you're a line manager, you might live in a world in which you believe that “decisions” are made above your pay grade. This week on the show, we dispel that myth and share how your behavior in the decision making process can affect the attitude of your team, your peers, and your leaders across the institution. 

108: Choose YOU — The Importance of Vacations & Downtime in Delivering Great Work

It’s a show of a different color this week as we take on a debilitating challenge faced by so many of our colleagues: we are terrible at disconnecting, recharging, and prioritizing ourselves over our work. The idea for this show started as a chance to talk about how we’re pledging to take smarter vacations, but it doesn’t take long before we veer into culture and the demands of communication, technology, and stress.

107: Be a Better Presenter with Gail Gregory

If you’re taking the stage as a presenter at the NACUBO 2015 Annual Meeting, you’re (hopefully!) well into preparing your presentation, rehearsing your slides, ensuring your jokes are funny, and timing what are sure to be copious applause breaks! But it’s never too late to learn from the greats, so this week on the show, Gail Gregory and Pete Wright are talking presentations, and offering insights that can help you turn your speech into a memorable NACUBO event!

106: Creativity at a Crossroads: the CAO/CBO Partnership at University of Colorado

Faced with declines in state funding leading the nation, University of Colorado has been forced to develop innovative solutions that allow the institution to maintain its position as a leading research institution, while maintaining affordability for its students. Doing so has required a best in class partnership between Senior Vice Chancellor and CFO, Kelly Fox, and Provost and Executive Vice Chancellor for Academic Affairs, Russell Moore.

104: Shared Services as a Tool for Change

This week on Navigating Change, Howard Teibel and Pete Wright offer insights and experience in moving toward a shared services model from the administrative and faculty perspectives. It’s a conversation on the wide ranging implications of shared services from better hiring, greater cost management, and building strength in capturing and using data more efficiently. 

100: Jesuit lessons on leading cultural change from AJCU 2015

You've heard us talk about this project before on the podcast in our series on Loyola's work. This week, we're looking back on the project as Howard and the Loyola leadership team take the stage to present the results of their work and the ongoing transformation they're seeing at the institution. 

99: Lessons from AGB's National Conference on Trusteeship

Recorded straight off stage from the 2015 AGB National Conference on Trusteeship, Howard Teibel shares his reflections on trusteeship, and lessons he learned working with trustees navigating their most challenging issues. From the coming closure of Sweet Briar to the challenges of institutionalizing change, Howard and Pete dive into the importance of changing our thinking from cooperation to collaboration and shifting adversarial relationships toward finding alignment across the entire institution.

98: What are Presidents, Chancellors, and Cabinets Dealing with Today?

Listen to What are Presidents, Chancellors, and Cabinets Dealing with Today? on Navigating Change The Education Podcast

As we cruise toward our centennial episode of Navigating Change, we’re stepping back to share some of our key lessons learned. We’ve heard from presidents, chancellors, and trustees as they navigate their institutions though the rough seas of higher education, from the funding challenges facing the large publics to the demand challenges of community colleges, the value challenges of the smaller liberal arts colleges to the credibility challenges of the for profits. This week on the show, Howard Teibel and Pete Wright take a walk through the issues facing each group and set the stage for lessons yet to come. 

 

Education Tag Cloud courtesy Bryan Alexander, FTTE (Creative Commons)

97: Dr. Larry Baker Brings Communication, Humor to Trusteeship at Des Moines University Medical Center

Listen to Dr. Larry Baker on Navigating Change The Education Podcast

This week on Navigating Change, we continue our conversation on governance with trustee Larry Baker. Dr. Baker serves as medical director for the emergency department of UnityPoint health in Des Moines, But for our conversation today, his most important role is as trustee, serving as chair on the board of Des Moines University Osteopathic Medical Center. 

Our conversation has wound around a central theme: What is it that stakeholders in leadership look for in one another as they guide the collective institution? From the trustee perspective, how do you tell the story of relationship building with the president, senior administration, and beyond, balancing the needs of authority, accountability, and responsibility between parties? What is the role of the trustee in guiding and leading change in the institution? 

This week, Dr. Baker joins Howard Teibel and Pete Wright to discuss the key principles that guide his work as chair on the board of the Des Moines University Osteopathic Medical Center. 

 

Photo Credit: Phil Roeder, "September Sunset" (CreativeCommons)

96: Uncovering the Best Place to Work with Ron Friedman, PhD

Listen to Ron Friedman on Navigating Change The Education Podcast

The challenge and complexity around audacious change projects continues to grow in our institutions. This week on the show, we take on the impact of culture and environment on our ability to drive complex change projects.

Ron Friedman is an award-winning psychologist and author of “The Best Place to Work,” a book that offers a view of the latest research in management, motivation, behavior and beyond, to illuminate what really makes us successful on the job.

We’ve invited Ron to join us for a conversation around the design of workplaces that cultivate engagement and creativity and, as an academic himself, to share his insights into what education can learn and apply toward a stronger work environment that is ready to embrace change.

Links & Notes

About Ron Friedman, Ph.D.

Ron Friedman, Ph.D., is an award-winning social psychologist who specializes in human motivation.

He has served on the faculty of the University of Rochester, Nazareth College, and Hobart and William Smith Colleges, and has consulted for some of the world’s most successful organizations. Popular accounts of his research have appeared on NPR and in major newspapers, including the New York Times, Washington Post, Boston Globe, The Globe and Mail, The Guardian, as well as magazines such as Men’s Health, Shape, and Allure.

He is a frequent contributor to Harvard Business Review, Fast Company, Forbes, and Psychology Today.

94: The Story of UMass Lowell — Change, Agility, and Growth with Joanne Yestramski & Lauren Turner

Listen to The Story of UMass Lowell on Navigating Change The Education Podcast

Teibel, Inc. has been working with UMass Lowell as part of a structural review of the finance and operations division. Today on the show, we’re going to discuss that  project with our special guests from UML, Joanne Yestramski and Lauren Turner.  We’ll focus on this work in the context of the institution’s success in cementing a culture of organizational agility in this challenging education market. 

UML’s nimbleness has fostered year over year growth in quality education, service, and enrollment. Joanne and Lauren join Gail Gregory and Pete Wright for the story of UMass Lowell, from a transformation in top leadership, to a culture of sustained growth and progress. 

Our conversation today is a prelude to their presentation next week at the EACUBO Annual Workshop in Washington DC. Join Gail, Joanne, and Lauren as they showcase their work, and the evolving UMass Lowell organizational structure that has served them so well. 

Links & Notes

 

About Joanne Yestramski
Vice Chancellor for Finance and Operations

Joanne Yestramksi has a long and accomplished career in financial management, administration and information technology services.  She has spent nearly two decades working in the field of higher education, at both public and private institutions in New England. As Vice Chancellor for Finance and Operations at UMass Lowell, she is also a member of the Chancellor's Executive Cabinet.

About Lauren Turner
Associate Vice Chancellor for Human Resources and Equal Opportunity and Outreach

The Associate Vice Chancellor for Human Resources and Equal Opportunity and Outreach is Lauren Turner.  She is responsible for the oversight of all aspects of campus human resources management including recruitment and outreach, position classification and compensation, labor relations, compliance with all federal and state regulations which govern employment, complaint investigation, employee safety and workers' compensation, benefits administration, workplace learning and development, payroll, management of the University's Human Resource Information System with PeopleSoft, employee engagement, and diversity and inclusion.

92: Governance — Finding Balance Between the Board and Administration with St. Edward’s President George Martin

Listening to Balancing Board and Administration with George Martin on Navigating Change The Education Podcast

The university board has an opporunity to help guide the strategy of the institution. But striking the right balance between engagement and over-involvement in leadership can be a challenge.

From his perspective — and his 16-year tenure as president of St. Edward’s University — Dr. George Martin has cultivated a reputation of leadership and balanced communication with the board of his institution. This week on the show, Dr. Martin shares the critical importance of developing a discipline of strategic planning, creating a culture of leadership that is always asking: “How is what we are doing now contributing to the strategic plan of the university. 

Beyond the board relationship, Dr. Martin shares his perspective on the value of shared governance. “It’s a huge resource,” he says, “it allows you to take advantage of the tremendous minds and intellectual power that is on your faculty and to use that for advancing the university."

This week on Navigating Change, Howard Teibel and Pete Wright investigate the careful balance between the board and the president in protecting, growing their institutions. 

91: Governance — AGB President Rick Legon on Breaking Norms to Build Great Boards

Listen to Building Great Boards with Rick Legon on Navigating Change The Education Podcast

In part two of our series on governance, we turn to Rick Legon. In his role as president of the Association of Governing Boards, Legon has worked with institutions around the world, helping to strengthen board relationships and further the dialog for change.

The challenge lies in creating a shared dialog, according to Legon. “Cultural norms exist to keep stakeholders in their place. We can’t continue that way, but the behavior is entrenched."

This week on the show, Howard Teibel and Rick Legon discuss the challenges in fostering strong board leadership to help institutions face their collective crises ahead. 

90: Governance — Leadership, Strategy, & Creativity at the Top

Listen to Governance Leadership Creativity in Boards on Navigating Change The Education Podcast
Howard Teibel

Howard Teibel

The forces impacting higher education add complexity to a carefully balanced system of leadership in our institutions. Unique issues face boards, administrators, and faculty, and finding alignment between them is key in demonstrating progress toward strategic goals.

Today we begin a series exploring governance in higher education from the perspective of leaders across the institution. In a series of conversations with trustees, presidents, faculty and beyond, Howard Teibel and Pete Wright host a dialog around authority, accountability, and responsibility for leadership. 

This week, we set the stage for our conversations to come and introduce the big questions we’ll attempt to answer as we take on governance—leadership, strategy, and creativity at the top.

See our complete Governance series.

89: Datapoints — Learning to Love your Institutional Research with Loyola's Terra Schehr

Listen to Institutional Research with Terra Schehr on Navigating Change The Education Podcast

Do you know your institutional research team? If not, you should. This question of data, and how we use it most appropriately and effectively is becoming an ever-increasing tool in driving change. But what comes with data is complexity. 

Today on the show, we welcome Terra Schehr, Assistant Vice President of Institutional Research and Effectiveness at Loyola University Maryland. Terra shares her experience leading the IR team in demonstrating and serving the institution through data. Terra is being asked to collect and report new kinds of data — and reflects on some of her practices in benchmarking and longitudinal data around lifelong student experience. It’s a fascinating conversation on an incredibly powerful set of tools in service of institutional growth and change.

88: President George Martin on Investing in Our Future at St. Edward’s University

Listen to Investing in Our Future with George Martin on Navigating Change The Education Podcast

Dr. George Martin has served as president of St. Edward’s University for over 15 years. In his tenure there, he has become an expert navigator of the waters of institutional change. This year, under Dr. Martin's leadership, the university has launched an administrative review designed to capitalize on the university’s successes, and prepare it to face the challenging landscape of higher education before us all. 

This week on Navigating Change, Dr. Martin shares his experience in cultivating top-down and bottom-up decision making that positively engages the entire university community. He outlines is rationale behind embarking on such an audacious change project now, and what success will mean to the finance office — and the culture — of St. Edward’s in the future. 

Links & Notes

 

Photo Credit: "Moon over St. Edward's" by Stuart Seeger