"Transformational change is really, really hard. It takes more than resources. It takes an amazing amount of will. It takes someone willing to risk their position if it doesn't go well... and it often does not go well."

— Ruth Johnston


Attend the Presentation

Date: Sunday, July 17, 2016
Time: 3:45 p.m. - 5:00 p.m.


Ruth Johnston Associate Vice President University of Washington

Ruth Johnston
Associate Vice President
University of Washington

Howard Teibel Teibel, Inc.

Howard Teibel
Teibel, Inc.


Session 1
Cultivating Organizational Excellence

University of Washington, a recognized leader in the field of organizational effectiveness in higher education, has seen impressive improvements through the efforts of its Organizational Excellence group. Their transformational progress comes thanks to a dedicated team of specialists focused on ensuring productive change across the institution. Join Ruth Johnston, associate vice president, University of Washington and Howard Teibel, president, Teibel, Inc., for powerful insights on how to develop a best-in-class internal program around organizational excellence. You'll learn to build strength through communication and collaboration across teams in order to drive capacity for new projects and create greater effectiveness in your existing operations. Finally, you'll see how UW partners with external resources to identify hidden constraints andopportunities.

Session 2
Becoming an Exceptional Facilitator

Tuesday, July 19 — 10:45 a.m. -12:00 p.m.

"If you do not know how to ask the right question, you discover nothing." — W. Edward Deming

What makes for exceptional facilitation? It’s recognizing how to help a group’s members help themselves while offering direction at the appropriate time. Competent facilitators understand the fundamental concepts. Effective facilitators can use the skills and tools. But exceptional facilitators achieve the perfect balance: They model when to use the right skills and tools at the right time. Join Howard Teibel for this interactive session and take your facilitation skills to the next level.

Image courtesy 2016 NBOA Annual Meeting, the National Business Officers Association

Image courtesy 2016 NBOA Annual Meeting, the National Business Officers Association

Preconference Events

New Business Officers Program
Leading, Managing, & Surviving Change
Saturday July 16 — 1:30 - 3:00 p.m.

Explore the challenges and opportunities unique to managing change at institutions of higher education. Session available to members of the New Business Officers Program

Future Business Officers Program
Communicating Strategically
Saturday July 16 — 12:00 - 1:30 p.m.

Learn communication strategies to create compelling messages and simplify your approach so that your audience at any given time feels engaged over a combined luncheon with NBO, FBO, and Fellows attendees.