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Strategies for implementing The Balanced Scorecard – Special Guest Rebeka Mazzone

Implementing a Balanced Scorecard approach to quality and performance management can be tricky. Most teams are naturally cynical when it comes to new tools that measure their performance on the job. Clarity of mission and results across the organization can go a long way to soothing fears and inspiring confidence. This week on the show, Rebeka Mazzone joins Howard Teibel and Pete Wright to discuss strategies for bringing the Balanced Scorecard to your organization and fueling morale and trust at the same time.

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Getting Started with The Balanced Scorecard – Special Guest Rebeka Mazzone

Measuring performance is about more than simply measuring the work of your people. Modern managers are faced with aligning the strategic goals of the organization with daily activity, and mapping performance to a specific and measurable program for quality improvement. The Balanced Scorecard approach is just such a tool, one that can help organizations create real impact without additional process overhead. This week on the show, Howard Teibel and Pete Wright are joined by Rebeka Mazzone of Accounting Management Solutions to discuss The Balanced Scorecard, and what organizations can achieve through it.

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No one will hand you a positive attitude

Keeping a positive attitude on the job is hard work. In the face of political struggles, management misunderstandings, job frustration is bound to kick in sometime or another in your career. In the face of all of it, you know you have to put your best face forward and get the job done. This week, Howard Teibel and Pete Wright take a closer look at attitude on the job and offer key insights as to how teams deal with crises of attitude and how savvy managers can help pull staff back from the dark side.

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Process Mapping

One of the great challenges to efficiency across organizations lies in being able to clearly communicate how work gets done, and who’s doing it. Before Visio, we did it through detailed policy manuals and word-of-mouth, but these hand-me-down techniques often missed key elements of process, focusing instead on constraints rather than delivering results. This week on the show, Howard Teibel and Pete Wright dissect this issue, and talk about just how important clear, visual process maps can be in communicating the work of the organization.

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The New Leader in Town: Create Impact and Deliver Results as a New Leader to your Team

When you inherit a new team, you inherit all the baggage that comes with it. So how do you drive toward synergy and overcome communication and process roadblocks? This week on the show, Howard Teibel and Pete Wright take on the new team leader and give you strategies for building an cohesive environment you can count on.

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Aligning Goals to Strategic Plans: Turning Direction into Work

Smart organizations run according to their strategic plan. But even the smartest managers can be challenged to take those plans and turn them into action. This is, in fact, the artistry that comes from being a good manager: being able to put into action that high-level strategic goals of the executive team. This week on the show, Howard Teibel and Pete Wright put perspective to turing strategy into action and give guidance on how you can better understand your primary charge as a leader.

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Working in Virtual Teams: Motivating Teams and Learning Tolerance

How we define “teamwork” has changed drastically. Not just in the last decade, either. In fact, the rapid evolution of communication and technology has thrust together projects and teams distributed around the world. Even with the challenges that come with such an arrangement, the expectations are the same: deliver results. This week on the show, Howard Teibel and Pete Wright take on just these issues, and provide insights and tools to help you navigate the change that comes with these new teamwork arrangements.

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Canary in the Coal Mine: How do you know when your teams aren’t functioning?

One great truth about managing projects and complex teams is that even the savviest of managers stands the chance of missing key cues when their teams begin to suffer. This week on the show, Howard Teibel joins host Pete Wright to take on this issue and provide strategies for maintaining open communication and increasing the effectiveness of teams in the process.

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Thriving in times of organizational crisis

How do you help yourself — and others — in times of uncertainty? How do you stay motivated to deliver top results in your organization when those around you are struggling? In this episode of Navigating Change, Howard Teibel and host Pete Wright take on these difficult questions and offer guidance in navigating the political — and personal — challenges that come with job insecurity.

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