Teibel, Inc.

Implementing a Balanced Scorecard approach to quality and performance management can be tricky. Most teams are naturally cynical when it comes to new tools that measure their performance on the job. Clarity of mission and results across the organization can go a long way to soothing fears and inspiring confidence. This week on the show, Rebeka Mazzone joins Howard Teibel and Pete Wright to discuss strategies for bringing the Balanced Scorecard to your organization and fueling morale and trust at the same time.

Listen now…
[audio src="http://www.libsyn.com/media/acconvo/ti_nc_ep09.mp3" format="mp3"]

Keeping a positive attitude on the job is hard work. In the face of political struggles, management misunderstandings, job frustration is bound to kick in sometime or another in your career. In the face of all of it, you know you have to put your best face forward and get the job done. This week, Howard Teibel and Pete Wright take a closer look at attitude on the job and offer key insights as to how teams deal with crises of attitude and how savvy managers can help pull staff back from the dark side.

Listen now…
[audio src="http://www.libsyn.com/media/acconvo/ti_nc_ep07.mp3" format="mp3"]

One of the great challenges to efficiency across organizations lies in being able to clearly communicate how work gets done, and who’s doing it. Before Visio, we did it through detailed policy manuals and word-of-mouth, but these hand-me-down techniques often missed key elements of process, focusing instead on constraints rather than delivering results. This week on the show, Howard Teibel and Pete Wright dissect this issue, and talk about just how important clear, visual process maps can be in communicating the work of the organization.

Listen now…
[audio src="http://www.libsyn.com/media/acconvo/ti_nc_ep06.mp3" format="mp3"]