Archive | July, 2009

Stop calling it collaboration!

If you’re helping a group work together, collaboration is not what you’re looking for.  It’s the behaviors that make up collaboration you want to focus on, most noticeably – coordination. 

Coordination can be measured and quantified (who does what, by when and how the work is performed), while collaboration is the spirit these behaviors.  It’s the difference between a vision and a goal.   A vision is where you want to end up while a goal is how you get there.   When someone spouts “let’s collaborate”, trust your instinct and ask them “what do you mean by this?”  You’ll quickly discover there is another layer of meaning that gets to the behaviors you’re trying to influence.

There’s nothing wrong with terms not used in everyday language (otherwise called jargon), except when no one, even the speaker knows what they mean.   Point out these elephants in the room.  It will help everyone get to the intent behind the words spoken.

Raising the Bar on Buy-In!

Asking for “buy-in” to your latest initiative will get you passive indifference at best.  Maybe indifference is what you’re looking for – light years improvement from outward dissatisfaction or hostility.  But if what you really want is to motivate stakeholders (senior management, administrators, researchers, faculty or staff) to your idea, buy-in often only produces a willingness to not go against the initiative. 

Most likely you’re looking for champions or enthusiastic support.  Saying to a group “we’re looking for your buy-in” communicates you want to inform, not involve. The way to get enthusiastic support is if you bring them into the circle by asking for help, feedback, ideas and participation.  Yes, some stakeholders may ask difficult questions.  But don’t fool yourself into thinking that by keeping them at arm’s length with periodic updates that you’ve got their support. 

Too often the bar is set too low around what we can ask or expect of others. For a group to be jazzed about an idea, you’ve got to get them involved in the change, not just inform them what’s coming.

To learn more about how to do this, feel free to contact me.  I’ll be happy to share some of our strategies.
 
Howard Teibel
617 448-3634 mobile